Privacy Policy
Last updated: April 18, 2026
1. Data We Collect
When you use CallScrib, we collect and process the following data:
- Meeting and call transcripts — text content generated by Microsoft Teams transcription
- User identifiers — Microsoft Entra (Azure AD) object IDs, display names, email addresses
- Organization identifiers — Microsoft 365 tenant IDs
- AI-generated summaries — structured summaries produced from your transcripts
- Usage data — conversation counts for plan limits
2. How We Use Your Data
- Generate AI-powered conversation summaries
- Deliver summary cards to your Teams chats
- Maintain a searchable archive of your conversations
- Track usage against your plan limits
3. Data Storage and Retention
Your data is stored in US-East region data centers.
- Transcripts and summaries are retained for 90 days by default
- You may delete your data at any time via the Settings page or by emailing us
- Deleted data is soft-deleted immediately and permanently purged within 30 days
4. Third-Party Processors
We use the following third-party services to operate:
- Anthropic (Claude API) — processes transcript text to generate summaries. Anthropic does not retain your data for training. Anthropic Privacy Policy
- Microsoft Azure — hosts our backend services
- Supabase — provides our PostgreSQL database infrastructure
5. GDPR Data Subject Rights
If you are in the European Economic Area, you have the right to:
- Access — request a copy of all data we hold about you
- Rectification — correct any inaccurate data
- Erasure — request deletion of all your data
- Portability — receive your data in a machine-readable format
- Restriction — request that we stop processing your data
- Objection — object to specific processing activities
To exercise any of these rights, email privacy@callscrib.com.
6. Data Deletion
You may request deletion of all your data by:
- Using the “Delete my data” button in Settings
- Emailing privacy@callscrib.com
We will process deletion requests within 30 days.
7. Contact
For privacy-related questions: privacy@callscrib.com